Politique d’expédition
Processing Time Orders are typically processed within 2-5 business days. Please note that we do not ship on weekends or holidays.
Shipping Methods & Rates We ship to addresses across Canada. Shipping rates are flat as well as calculated at checkout based on your location and order size.
Delivery Times
- Local/Regional (Ontario): 2-4 business days (subject to change due to weather and postal delays)
- Other Canadian provinces: 5-7 business days (subject to change due to weather and postal delays)
Please note that delivery times are estimates and may vary depending on the carrier and your location.
Product Freshness As we ship fresh mushroom products, we take special care in packaging to ensure your order arrives in optimal condition.
Order Tracking Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery. Please not that the it can take up to 24h for the tracking information to be updated.
Issues with Your Order If your order arrives damaged or if there are any issues with your shipment, please contact us within 24 hours of delivery at vtbn@minimushroomfarms.com so we can resolve the issue promptly.